Corporate Policies

Policies and Certifications of Seresco
  2. INICIO
  3. COMPANY
  4. CORPORATE POLICIES

Comprehensive management policy

Seresco’ management, in awareness of its social responsibility, declares its commitment to quality by guaranteeing the security, confidentiality and integrity of information, and by ensuring that the expectations of the company’s interest groups are met through excellent management.

Competence and certifications

Seresco’s management system has been certified according to the following standards:
Quality management UNE-EN ISO 9001

Quality management UNE-EN ISO 9001

Environmental management UNE-EN-ISO 14001

Environmental management UNE-EN-ISO 14001

Service management ISO 20000-1

Service management ISO 20000-1

Information security management UNE-ISO/IEC 27001

Information security management UNE-ISO/IEC 27001

Occupational health and safety management OSHAS 18001

Occupational health and safety management OSHAS 18001

Seresco’s management system has been certified:
Capability maturity model integration (CMMI) level 3, a process improvement and assessment model for the development, maintenance and operation of software systems, supported by the European Software Institute (ESI).
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ITIL Foundation Certificate
ITIL. Foundation certificate in IT service management. Seresco is a member of itSMF Spain, the only recognized independent international organization dedicated to IT service management, which exerts great influence on the development and promotion of a standardized code of best global practices in this area, and works with a wide range of government agencies. Seresco follows a consistent policy for certification of staff in ITIL methodologies for computer service management.
Manuel Ángel Busto Riego | General Manager of Seresco
“Seresco has known how to stay on top easily of the events that have taken place over the course of the past 50 years” + about the leading player + about the main character

Manuel Ángel Busto Riego | General Manager of Seresco

Paula Beirán | Director of Telefónica Asturias
“Congratulations on these 50 years of effort, continual innovation, victories and achievement of goals” + about the main character

Paula Beirán | Director of Telefónica Asturias

Alberto González Menéndez | Director General FADE

“In any sector 50 years are a lot, but in the business sector it is a whole world” + about the main character

Alberto González Menéndez | Director General FADE

Pablo de la Fuente Lago | Human Resources Officer of Grupo Plásticos Ferro GPF
“Seresco has shown that it is able to adapt constantly to technological and legal changes” + about the main character

Pablo de la Fuente Lago | Human Resources Officer of Grupo Plásticos Ferro GPF

Álvaro Sanguino Goya | Institutional Relations Director of Mutua Universal
“Having survived to become a point of reference in its sector says a lot about the company” + about the main character

Álvaro Sanguino Goya | Institutional Relations Director of Mutua Universal

Orencio Muñoz Baragaño | Human Resources Director of GAM
“We are proud to be celebrating this milestone, since this is a great Asturian company that is a leader in its business niche” + about the main character

Orencio Muñoz Baragaño | Human Resources Director of GAM

Eva Pando | General Manager of IDEPA
“Seresco has become a reference point as a technological enabler for Industry 4.0” + about the main character

Eva Pando | General Manager of IDEPA

Juan Antonio Esteban Bernardo | Human Resources Director of ALSA
“I especially appreciate the stability of our dialog with Seresco, and its capacity for rapid response” + about the main character

Juan Antonio Esteban Bernardo | Human Resources Director of ALSA

Juan Carlos Campo Rodríguez | Director of Polytechnic Engineering School, Gijón
“Seresco has contributed to making the ICT sector thrive in Asturias, and it has been very important in our development” + about the main character

Juan Carlos Campo Rodríguez | Director of Polytechnic Engineering School, Gijón

Abel Torrubiano | Country Manager of Micro Focus for Spain and Portugal
“Seresco has proven that it is the leading partner for doing business successfully in Asturias, and in the North of Spain in general” + about the main character

Abel Torrubiano | Country Manager of Micro Focus for Spain and Portugal

Guillermo Ulacia Arnaiz | President of FEMETAL
“It is a privilege for Asturias to possess a company with the skills and track record of Seresco” + about the main character

Guillermo Ulacia Arnaiz | President of FEMETAL

Javier Companys Llavall | Personnel Director, Sanitas Mayores
“Seresco’s success is explained by the combination of a top-quality team and a management with vision and ambition” + about the main character

Javier Companys Llavall | Personnel Director, Sanitas Mayores

Juan Antonio Rivas Moreno | HR Manager, Bodegas Fundador
“The best demonstration that Seresco is doing a good job is that it is approaching its 50th Anniversary” + about the main character

Juan Antonio Rivas Moreno | HR Manager, Bodegas Fundador

María del Carmen Magre Tapia | HR Manager, Prénatal
“Reaching its 50th Anniversary and continuing among the leaders on the market has an immense significance” + about the main character

María del Carmen Magre Tapia | HR Manager, Prénatal

Reyes Palomares Pérez | Payroll and HR Department Manager, Seresco
“These 50 years have bestowed on us a magnificent maturity for tackling the future with the wisdom that experience gives” + about the main character

Reyes Palomares Pérez | Payroll and HR Department Manager, Seresco

Antonio Huergo | Department Manager, Cartography and Cadastre, Seresco
“Seresco was the first Spanish company to work with digital technology in cadastre services” + about the main character

Antonio Huergo | Department Manager, Cartography and Cadastre, Seresco

Francisco Vaciero Fernández | President, Club Asturiano de Calidad (Asturian Quality Club)
“Remaining on the market for 50 years with a track record of constant growth sets an example for companies and entrepreneurs” + about the main character

Francisco Vaciero Fernández | President, Club Asturiano de Calidad (Asturian Quality Club)

Ángel Arrojo | Financial Manager, Asturmadi
“What Seresco has achieved can only by attained with perseverance and dedication to its clients” + about the main character

Ángel Arrojo | Financial Manager, Asturmadi

Ana Sánchez | Director of the APD in Asturias
“50 years of success has only been possible by thinking on a large-scale and with outstanding people” + about the main character

Ana Sánchez | Director of the APD in Asturias

Luis Pardo Céspedes | CEO and Executive Vice-President of Sage Iberia
“The more than 600 employees that make up Seresco’s family are bringing digitalization to our business fabric” + about the main character

Luis Pardo Céspedes | CEO and Executive Vice-President of Sage Iberia

Ramiro Lomba Monjardín | Director of the Asturian Society for Economic and Industrial Studies (SADEI)

“Seresco conveys an image of seriousness, solidity and stability over time that has enabled it to stay afloat over the course of all these years” + about the main character

Ramiro Lomba Monjardín | Director of the Asturian Society for Economic and Industrial Studies (SADEI)

Luis Menéndez | Director of Seresco’s Area of Infrastructures, Systems and Services

“Seresco has been a pioneer in most of its activities over the course of its history, making expectations a reality” + about the main character

Luis Menéndez | Director of Seresco’s Area of Infrastructures, Systems and Services

Pablo Priesca | Director of the CTIC Foundation

“It is impossible to stay afloat on the market for such a long time without generating confidence in the clients, and Seresco has achieved this” + about the main character

Pablo Priesca | Director of the CTIC Foundation

María Fernández Pérez | Head of Human Resources of Asturias TV and Radio (RTPA)

“Seresco has made an unquestionable place for itself, serving as a point of reference in Asturias and outside of Asturias” + about the main character

María Fernández Pérez | Head of Human Resources of Asturias TV and Radio (RTPA)

Alberto Díaz Manrique | Director of Seresco’s Commercial Development Office · Director of Seresco’s Madrid Branch

“As a senior company in the ICT sector, Seresco has taken on a great responsibility with its clients and its employees” + about the main character

Alberto Díaz Manrique | Director of Seresco’s Commercial Development Office · Director of Seresco’s Madrid Branch

Rebeca Fernández Farpón | Manager of the Asturian Association of Forestry, Timber and Furniture Entrepreneurs (ASMADERA)

“Seresco has taken technology to the forestry and timber sector, creating the first software for timber companies” + about the main character

Rebeca Fernández Farpón | Manager of the Asturian Association of Forestry, Timber and Furniture Entrepreneurs (ASMADERA)

Antonio Campos | Director of Technology and Innovation at Seresco

“Seresco’s track record is a magnificent guarantee when it comes to tackling the challenges that the company faces” + about the main character

Antonio Campos | Director of Technology and Innovation at Seresco

Elena Arce González | Human Resources Officer of SAMOA Industrial

“Seresco is a model as far as client-orientation and orientation toward process quality, an example of a job well done” + about the main character

Elena Arce González | Human Resources Officer of SAMOA Industrial

Miguel Millán Adaro | Director of Operations of Adaro Tecnología

“Attaining the benchmark of 50 years is only possible if the values on which the company is built are solid” + about the main character

Miguel Millán Adaro | Director of Operations of Adaro Tecnología

Alejandro Alvargonzález Tremols | Managing Partner of Alvargonzález y Asociados

“That a company has survived for 50 years is of relevance not only for its shareholders, employees and clients, but also for society in general” + about the main character

Alejandro Alvargonzález Tremols | Managing Partner of Alvargonzález y Asociados

Cristina Prats Bermúdez | Director of Seresco’s Barcelona Branch

“It is not easy to survive for 50 years in a market where the rhythm of change is so hectic, and Seresco has risen to the challenge” + sobre protagonista

Cristina Prats Bermúdez | Director of Seresco’s Barcelona Branch

Pedro Mier | President of AMETIC

“Seresco is one of the outstanding companies in the sector in Spain, and it has stood out due its capacity for adaptation, its professionalism and quality service” + about the main character

Pedro Mier | President of AMETIC

Eugenio Caravia Foncueva | Managing Director of Asturquimia

“Seresco plays an important role in our transformation, since they help us develop new forms of production” + about the main character

Eugenio Caravia Foncueva | Managing Director of Asturquimia

José Manuel Díaz González | President of Llaranes Association
“I hope that Seresco continues to be a point of reference in IT for us and for a great many more people” + about the main character

José Manuel Díaz González | President of Llaranes Association

Luis Enrique García | Director of Maderas García Hermanos

“Seresco is a fundamental supplier of services: without it we probably would not be managing the company the way we do” + about the main character

Luis Enrique García | Director of Maderas García Hermanos

Armando Pérez Sirgo | Head of the Computer Systems Department of the Construction Company Los Álamos

“Seresco has known how to build a close relationship with the companies, it understands our problems and, most importantly, it has provided solutions” + about the main character

Armando Pérez Sirgo | Head of the Computer Systems Department of the Construction Company Los Álamos

Santiago García Granda | President of the University of Oviedo

“We want to continue to work with Seresco because companies, and especially companies in the ICT sector, constitute an excellent opportunity for our students” + about the main character

Santiago García Granda | President of the University of Oviedo

Jan Van Mol | Director Global Alliances at SD Worx
“I have known Seresco now for almost 10 years and all the people I have met share the same drive to give their clients a great experience” + about the main character

Jan Van Mol | Director Global Alliances at SD Worx

Juan Díaz García | Manager of ASINCAR

“That a company that has been in the market for 50 years means that it has done things very well, and Seresco has done a magnificent job” + about the main character

Juan Díaz García | Manager of ASINCAR

Belarmino Feito | President of Asturian Federation of Entrepreneurs (FADE)

“You don’t last for fifty years by improvising, but rather by working based on a strategy grounded in experience and in a job well done.” + about the main character

Belarmino Feito | President of Asturian Federation of Entrepreneurs (FADE)

Felipe Grande | Director of Seresco America

“Seresco is a solid company that is in continual transformation; in spite of this it knows clearly what it wants, and its essential focus is on the client” + about the main character

Felipe Grande | Director of Seresco America

Manuel López Aparicio | Managing Director of IMECO

One of the things that set Seresco apart from the rest of the companies is that it adapts both to the small company, and to the medium-sized and the large-scale company” + about the main character

Manuel López Aparicio | Managing Director of IMECO

Michele Martinelli (F2A), Martin Vosahlik (Elanor) and Jan Van Mol (SD Worx)
“Seresco always has been the reliable partner they were from the beginning, always open to explore new technologies and rock solid for our clients” + about the main character

Michele Martinelli (F2A), Martin Vosahlik (Elanor) and Jan Van Mol (SD Worx)

Rafael Rodríguez García | President of AEDIPE Asturias

“Personnel management is of crucial importance in a company, and Seresco is a safe investment that offers certainty and earns the clients’ confidence” + about the main character

Rafael Rodríguez García | President of AEDIPE Asturias

Manuel Prados Higueras | Director of Labor Relations and Labor Law Consulting of Air Liquide

“The anniversary is an important achievement, since it has attained its current commercial level and has remained a “partner” for such a long time” + about the main character

Manuel Prados Higueras | Director of Labor Relations and Labor Law Consulting of Air Liquide

Francisco Javier Redondo | Manager of Maderas J. Redondo

“Seresco’s team has known how to identify our company’s interests perfectly; we have been working together for 14 years, and we hope for many more to come” + about the main character

Francisco Javier Redondo | Manager of Maderas J. Redondo

Rita Mourinha | Director of Seresco Atlántico

“In Portugal our goal is to establish Seresco as the leading brand in the payroll outsourcing area, and we are achieving this” + about the main character

Rita Mourinha | Director of Seresco Atlántico

Andrés Riveiro | Director of Seresco’s Branch in Galicia

“You don’t survive for 50 years unless you are aligned with the market and you maintain certain quality standards; you must have an excellence ability to observe and adapt” + about the main character

Andrés Riveiro | Director of Seresco’s Branch in Galicia